RPA connection to customer Extranet

Manufactured products are often related to customer projects with project specific part numbers and documentation.​ When customers place orders for new projects, a set of documents must be retrieved from customers’ document systems.​ The retrieval requires manual search, download and storing.​ In this PoC, an RPA solution was created to retrieve these documents​ automatically. The Robot collects project numbers from orders, logs into the customers system and retrieves assembly drawings and other needed documents, and saves the documents for further processing.

Partners: Scanfil, Festum Software
Keywords: RPA, customers, Extranet, project documents
Contact: Sami Tervo /Scanfil
Cognitive Supply Network